Service

Family business of 3 generations,fixed executive team and project team,stable and reliable
Inspect and audit our internal operating system regularly.
24 hours on call project team,executive decision can be made almost instantly
Provide fast and timely services for our clients
Executive team communicates and seek feedbacks from clients regularly
Catch up and show respect to clients’ running businesses,and offer extra supports if required
Provide ‘lunch n learn’ at clients’ office to share and brainstorm ideas,and provide market information
Low overheads expenses,benefit directly to clients

Take our client complaints seriously and proactively
Response time will be within 24 hours
Instant responses if the complaint is received during work hours
Investigate the issue and provide the most efficient incident report with outcomes and constructive solution
Escalated to our project director for further action if needed
Internal audit and toolbox meeting will be held to eliminate the chance of this occurring ageain in the near future